Northeast Coffee Company was a website client of ours for a number of years until a relative of theirs began employment with a competitor. In support of that relative, they had this other company design and host a new site for them for a year. This other company apparently failed to deliver on promises made and once their contract was up, Northeast Coffee came back to us knowing that we would deliver. An important thing here, we know that there will be times when customers leave us to work with other web design firms and though we will be sorry to see them leave, there will never be hard feelings. During the entire time that Northeast Coffee hosted their site with the other company, we maintained a friendly and professional relationship with them as we do with all of our clients.